APP SUPPORT

Help with BoothTrail.

BoothTrail helps shoppers discover markets, vendors, farm stands, makers, and pop-ups. Its separate Owner section contains a private bee-removal dispatch tool.

Public Trail and Discover sections

No account is required. Listings can change, so confirm current schedules and availability with the vendor or market before traveling.

Private Owner section

The owner workspace requires the private BoothTrail owner account and a supported device security check. Do not use a HostGleam, Apple, Google, or general email password in the BoothTrail password field.

Offline records and backup

The dispatch tool works offline first. When the app shows that backup is current, the latest private record has reached BoothTrail's authenticated HostGleam service. If the app shows Offline, keep the app installed and reconnect before changing devices.

Texting a dispatch contact

BoothTrail prepares a message in the phone's normal Messages composer. Review the address, price, appointment, customer details, and phone number before choosing Send.

Contact support

Email hello@boothtrail.com. Include the phone type, app screen, and a description of what happened. Do not email customer addresses, passwords, verification codes, or other unnecessary private information.

Privacy and deletion

Read the BoothTrail privacy notice. The owner may also use the support address to request deletion of the private owner account or server backup.